Shipping Policies
All in-stock items are usually shipped within 24 to 48 hours during normal business days upon receipt of order, unless otherwise specified by the customer. For your convenience, all shipping charges are calculated by real-time shipping modules of the carrier according the weight of your order and destination. The Peanut Hut does not make up our own estimated shipping cost.
During checkout please fill in all required fields and verify that your address is correct. UPS will only ship on business days (Monday - Friday). Keep in mind that 2-day service shipped Thursday will arrive Monday. A list of holidays on which UPS will not ship can be found on www.ups.com. Items ship only after payment clears. UPS can not ship to P.O. Box Addresses. If you need your packages shipped to a P.O. Box please use the USPS shipping option.
Estimate ground delivery times using 76454 zip code as the package origin. Estimated arrival in Texas is 2-3 business days, Eastern US is 3-5 business days; upper US Midwest arrival time is 3-4 business days; southern US Midwest arrival time is 2-3 business days and western US can expect arrival in 4-5 business days.
The Peanut Hut will not guarantee the delivery time of any order. Orders are shipped once payment has cleared. Shipping costs will not be refunded for delayed deliveries. Deliveries can be delayed for any number of reasons. Most delays are due to weather conditions. Plan orders and choose payment options appropriately. You may select any UPS or USPS shipping service that best suits your needs. Select the service that will ensure that you will receive the order at least 2 business days in advance to the needed time period.
International Orders
At this time we do not ship to international addresses.
Backorder
The Peanut Hut does not guarantee the availability of any item. Items can become out of stock at any time. The Peanut Hut may also discontinue offering an item at any time. Orders for out of stock items may be placed on backorder. The Peanut Hut cannot guarantee a time frame for backorder fulfillment. Customers with a backordered item will have fulfillment priority when a shipment arrives.
Damaged Shipment
The Peanut Hut is not responsible for damage to any product during shipping. It is the responsibility of the customer to notify The Peanut Hut regarding an order damaged while being delivered. It is important to examine your package and have the driver note any damage at the time of delivery. A representative from the shipping company may need to inspect the package as part of the claim process depending on the value of the damaged item. Only after a claim has been fully processed and received by The Peanut Hut will new merchandise or a refund be issued. If you need to contact us regarding a damaged shipment please give full details including item(s) and description of the damage.
Returned Merchandise
The Peanut Hut guarantees freshness of all our products. We will work with you to the best of our ability regarding any merchandise returns, due to the perishable nature of our products please contact us within 3 days upon receipt. Product will be promptly replaced, where replacement is not possible, purchase price will be refunded. All non-products related fees (i.e., shipping and handling, etc) are not refundable. Non-food items must be returned within 30 days of purchase and will charged a 20% restocking fee. All non-products related fees (i.e., shipping and handling, etc) are not refundable.
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